Having your people in the right place at the right time is critical to any business...

Today more than ever before, time is the critical factor and having your people in the right place at the right time is essential to any business. Our specialist services enable us to create dedicated programmes that keep you in control, informed and save you time and money. 

GROUND TRANSPORT MANAGEMENT SERVICES

The Chauffeur Group has for many years provided an executive taxi service aimed primarily at the business user. Our focus has always been on providing a consistently high quality, dependable service. We have built a robust foundation for our business with well trained and motivated staff, keen to provide high levels of client satisfaction. Through our focus on quality control procedures, we maintain a 99.6% success standard for service and punctuality.

We have grown through the acquisition of companies in key locations enabling us to provide a broad geographical coverage while maintaining the attention and response of a ‘local’ service but with the know-how and support of a larger organisation.

We work closely and successfully with a broad range of clients, ranging from SME’s to high profile multi-nationals from many industry sectors. Our solid technology platform provides us with the flexibility to develop our business in response to the changing needs of our clients. We currently provide our clients with comprehensive management services to assist them in managing their own ground transportation requirements. Our services include:

Managing All Needs

  • Multi-site ground transport management
  • Conference and event co-ordination
  • Vehicles to and from any UK destination
  • All vehicle types from cars to coaches

Knowledgeable, friendly personnel

  • Designated Account Manager
  • Staff to help you with your bookings
  • Journey times recommendations
  • Routing and planning information and assistance

On-line bookings platform

  • Available 24/7 from anywhere in the world
  • User friendly
  • Secure and easily accessible

Comprehensive range of bespoke Management Reports, including:

  • Spend by individual, department, region
  • Opportunities and uptake of car sharing
  • Breakdown of journey types
  • Analysis of add-on costs
  • Clarity of pricing, cost per mile
  • Carbon footprinting
  • Monitoring and reporting on carbon emissions
  • Comparative performance analysis where multiple service providers
  • Service feedback

Duty of Care – Corporate Responsibility

  • Regulating driver hours
  • Manual of procedures and driver responsibilities
  • SLA’s for all service providers

Communication

  • SMS and/or e-mail booking confirmations to bookers and travellers
  • SMS confirmation to traveller that driver is at pick-up point
  • Vehicle positioning – we always know where our passengers are

Environmental issues

  • Monitoring and reporting on carbon emissions

Independent Travel Management Consultancy

We can provide the services of a highly experienced well-respected travel management consultant who will give independent help and advice on all of your travel management requirements.

Click here to contact us now, or call Malcolm Law on 020 8818 0102