12 May 2022

Do You Need Additional Assistance?

We complete over 60,000 executive car services every year. As we cover major airports such as Heathrow and Gatwick, it is fair to say that the majority of our services are for private and corporate airport transfers for people wanting to travel to and from their destinations in London, South and South East.

Every trip we complete, we take complete duty of care and consideration for every passenger. We offer a Meet and Greet service as standard, our drivers are all highly trained and our vehicles clean and luxurious.

We also understand that some passengers may need more than simple transport to the airport, they may also require additional assistance in transiting through the airport check in and bag drop process. They may need help because:

  • They are not confident or familiar with the process
  • They are a young person travelling alone
  • They have more luggage than they can manage on their own
  • They are travelling with a baby or young children along with all the paraphernalia plus luggage
  • They have restricted sight or hearing
  • They have a disability, temporary (broken arm/leg) or permanent
  • They are recovering from surgery
  • They’re not confident with their English

For these passengers we can also offer an Assisted Airport Drop Off service. This service will ensure that passengers that need additional assistance will be safely transported to and through the airport to ensure they are able to check in and drop off their luggage without any worries.

Whether you are a passenger, or you know a passenger that requires additional assistance, please get in touch with us and ask about our Assisted Drop Off Service, we will be happy to hear from you.

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Client testimonials

A reputation built on excellence.

Totally professional...

We have used the Chauffeur Group for executive travel hire cars and coach transfers across the UK for the past 3 years and have always found them to be totally professional and trustworthy. Their vehicles are immaculately maintained and their drivers courteous and helpful. I have no hesitation at all in recommending the Chauffeur Group.
- Sony

Urgent travel requirements...

Just recently we have had occasion to ring you with two urgent travel requirements, requesting transport for colleagues who needed to get home quickly. You were extremely helpful on both occasions. We would like to send our thanks as this was very much appreciated.
- Thales Group

The drivers are excellent...

The Chauffeur Group are the most professional transport company I have worked with. I only use them when transferring my clients, customers and VIP's. The drivers are excellent and always on time. The staff are efficient and extremely professional - I don't use anyone else.
- Exon Mobil

100% safety and mechanical record…

I would just like to pass on my thanks to you and the team for the conclusion of a very successful contract with you and your partners. Our Directors have received positive feedback from the Air Vice Marshall which is clearly where we wanted to be and with all that could have happened over the last 6 months it’s fantastic to hear that there has been a 100% safety and mechanical record.
- Babcock International

Consistently produce quality logistics...

With 3 events per day over 3 weeks, the Chauffeur Group consistently produced quality logistics and professional on the road delivery. Ignite found The Chauffeur Group to be friendly, reliable and proactive. The Chauffeur Group is a solid, reliable supplier and expert in their field.
- Ignite

Had the wow factor...

Well, all I can say is a very big thank you. Superb assistance with the co-ordination. The cars and the coach had the wow factor and our delegates were very impressed. The whole event went extremely well.
- Serco Group

Made sure I arrived home safely…

I’d like to say a huge thank you to my driver, who waited for me until the early hours of Saturday morning and made sure I arrived home safely. My flight was more than 2.5 hours delayed so it was a huge relief when I saw him at arrivals! I’d really like to make sure he knows how much I appreciated him waiting and staying awake until such a horrible hour. Please pass on my thanks.
- Amer Sports