20 March 2020

Our Infection Prevention Control Policy Outlined

The idea of boarding a plane or a train may well be far less appealing than it was 6 months ago. Simply having to negotiate a large volume of people is a situation most people want to avoid right now. At the Chauffeur Group we intend to maintain a business as usual outlook, but what are we doing as regards infection prevention control?

How we greet you

Firstly, on arrival we won’t be shaking hands to greet you, unfortunately. We apologise for this and it’s not because we don’t want to, but we feel that, for your own protection and peace of mind, we should limit physical contact.

Wipe down surfaces

Although we know this is not the main way the virus spreads (which is in the air when an infected person coughs or sneezes within about a distance of 6 feet). We feel extra surface cleaning in order to kill any possible microbes, will provide peace of mind and give our customers extra confidence. Using sanitiser, the inside of the car will be wiped down after each passenger has been dropped off and before a new passenger enters. Special attention will be paid to handles and other areas of the car touched by each new passenger. We feel we are better prepared and have better resources than other forms of public transport.

Washing hands

In our office, products are made available to all our staff for enhanced cleaning. Those products include soap, sanitiser and disinfectant. Staff are advised of regular hand cleaning and reminded often.

What else have we done?

We are keeping up to date with the facts on the CDC website and World Health Organisation website. Of course, it is not completely business as usual, but we feel it is important to keep calm and carry on providing our customers with a safe and reliable form of executive business transport.

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Client testimonials

A reputation built on excellence.

Totally professional...

We have used the Chauffeur Group for executive travel hire cars and coach transfers across the UK for the past 3 years and have always found them to be totally professional and trustworthy. Their vehicles are immaculately maintained and their drivers courteous and helpful. I have no hesitation at all in recommending the Chauffeur Group.
- Sony

Urgent travel requirements...

Just recently we have had occasion to ring you with two urgent travel requirements, requesting transport for colleagues who needed to get home quickly. You were extremely helpful on both occasions. We would like to send our thanks as this was very much appreciated.
- Thales Group

The drivers are excellent...

The Chauffeur Group are the most professional transport company I have worked with. I only use them when transferring my clients, customers and VIP's. The drivers are excellent and always on time. The staff are efficient and extremely professional - I don't use anyone else.
- Exon Mobil

100% safety and mechanical record…

I would just like to pass on my thanks to you and the team for the conclusion of a very successful contract with you and your partners. Our Directors have received positive feedback from the Air Vice Marshall which is clearly where we wanted to be and with all that could have happened over the last 6 months it’s fantastic to hear that there has been a 100% safety and mechanical record.
- Babcock International

Consistently produce quality logistics...

With 3 events per day over 3 weeks, the Chauffeur Group consistently produced quality logistics and professional on the road delivery. Ignite found The Chauffeur Group to be friendly, reliable and proactive. The Chauffeur Group is a solid, reliable supplier and expert in their field.
- Ignite

Had the wow factor...

Well, all I can say is a very big thank you. Superb assistance with the co-ordination. The cars and the coach had the wow factor and our delegates were very impressed. The whole event went extremely well.
- Serco Group

Made sure I arrived home safely…

I’d like to say a huge thank you to my driver, who waited for me until the early hours of Saturday morning and made sure I arrived home safely. My flight was more than 2.5 hours delayed so it was a huge relief when I saw him at arrivals! I’d really like to make sure he knows how much I appreciated him waiting and staying awake until such a horrible hour. Please pass on my thanks.
- Amer Sports