19 July 2019

Sad Goodbyes

Having been established for nearly 20 years, we have always been proud of the quality of our drivers and their retention. We have a fantastic client base and regularly receive positive feedback from travellers which always pleases our drivers, to know that their efforts really are appreciated.

15 years of service

Sadly though, after more than 15 years of dedicated service with us, we have just lost two of our longest serving drivers. Marion and Rob both joined us in 2004 and most of our clients will have been driven by either of them at some stage. They have both provided consistently excellent customer service, based on their self-discipline and pride in their performance.  

True professionals

The team enjoyed a farewell lunch to mark their departure but they really will be sorely missed both by customers, office staff and their fellow drivers.

From all at The Chauffeur Group we wish Rob and Marion all the very best for the future, they are both true professionals.


To mark their excellent service, here is just some of the recent feedback we have received from customers who have been driven by them:

“I was picked up by Marion on my way to Heathrow. She was very friendly, drove safely and acted very professionally. The car was clean and well kept, top of the range Mercs. Really pleased overall. Enjoyed the executive car rides more than the conference abroad!”

Alex

“Marion was extremely professional and courteous and I felt as though I was in very safe hands.”

Sharon

“Just wanted to send a quick note to say how impressed I was with Marion who picked me up on Saturday morning, she was professional, a pure joy to talk to and unflappable when I sent her to the wrong airport (LHR) she then turned around to come and pick me up to take me to Gatwick, with 10 mins to spare to get through customs and board my plane………………..don’t ask me how, but I made it and it was thanks to Marion – a great asset to TCG and I couldn’t thank her enough – she’s a real treasure.”

Lynn

“Always a pleasure to be driven by Marion, and the one part of the journey I truly look forward to.”

Bob


“Terrific driver and a great conversationalist. Promote Rob to CEO or buy him a Maclaren ;-)”

Matt

“Thank you for an excellent experience last night. Our driver Rob was excellent and provided really great customer service.”

 Jim

“Rob was a fabulous driver tonight. I had a very engaging conversation and feel like I made a friend. He deserves the highest praise for his enlightening personality. Such a delightful trip home.”

Kerre


Would you like to drive for us?

If you think you could fill the shoes of either of these excellent chauffeurs, then please do get in touch. We are always looking for smart, professional and friendly people to help transport our executive travellers from A to B.

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Client testimonials

A reputation built on excellence.

Totally professional...

We have used the Chauffeur Group for executive travel hire cars and coach transfers across the UK for the past 3 years and have always found them to be totally professional and trustworthy. Their vehicles are immaculately maintained and their drivers courteous and helpful. I have no hesitation at all in recommending the Chauffeur Group.
- Sony

Urgent travel requirements...

Just recently we have had occasion to ring you with two urgent travel requirements, requesting transport for colleagues who needed to get home quickly. You were extremely helpful on both occasions. We would like to send our thanks as this was very much appreciated.
- Thales Group

The drivers are excellent...

The Chauffeur Group are the most professional transport company I have worked with. I only use them when transferring my clients, customers and VIP's. The drivers are excellent and always on time. The staff are efficient and extremely professional - I don't use anyone else.
- Exon Mobil

100% safety and mechanical record…

I would just like to pass on my thanks to you and the team for the conclusion of a very successful contract with you and your partners. Our Directors have received positive feedback from the Air Vice Marshall which is clearly where we wanted to be and with all that could have happened over the last 6 months it’s fantastic to hear that there has been a 100% safety and mechanical record.
- Babcock International

Consistently produce quality logistics...

With 3 events per day over 3 weeks, the Chauffeur Group consistently produced quality logistics and professional on the road delivery. Ignite found The Chauffeur Group to be friendly, reliable and proactive. The Chauffeur Group is a solid, reliable supplier and expert in their field.
- Ignite

Had the wow factor...

Well, all I can say is a very big thank you. Superb assistance with the co-ordination. The cars and the coach had the wow factor and our delegates were very impressed. The whole event went extremely well.
- Serco Group

Made sure I arrived home safely…

I’d like to say a huge thank you to my driver, who waited for me until the early hours of Saturday morning and made sure I arrived home safely. My flight was more than 2.5 hours delayed so it was a huge relief when I saw him at arrivals! I’d really like to make sure he knows how much I appreciated him waiting and staying awake until such a horrible hour. Please pass on my thanks.
- Amer Sports