At The Chauffeur Group we are 100% committed to customer service and satisfaction. Our goal is to provide you with an impeccable executive car service which focuses on QUALITY, CONSISTENT PERFORMANCE and GREAT VALUE FOR MONEY.
These three key elements are at the heart of our company. Not only does this create enhanced performance, but allows us to meet your specific requirements, providing you with an outstanding service which we believe you will find second to none. We are passenger transfer specialists covering all major UK airports, either with our own fleet of over 50 executive Mercedes vehicles or using our approved service partners.
Your Booking …
We have a friendly and helpful team on hand to take your bookings, discuss specific requirements and more. From your initial phone call, e-mail request or online submission, we utilise the latest technology to ensure that all aspects of your booking are managed smoothly and efficiently.
The Journey…
The latest E-Class and S-Class Mercedes provide the ultimate in safety, reliability and stylish comfort. We guarantee punctuality by our drivers, who always arrive before the agreed pick up time. Constant monitoring of official flight information as well as road status reports keeps us fully informed of all eventualities.
We have male and female drivers, who are all immaculately presented, professional and courteous. They have been hand picked to our own exacting standards for their people skills, as well as their driving ability. They have been fully trained to our unique Professional Etiquette Standards and checked by the Disclosure and Barring Service (previously the Criminal Records Bureau) and licensed by Transport for London or the appropriate equivalent authority. Each driver signs our strict confidentiality agreement in order to give clients complete peace of mind at all times.
Payment Choices…
We offer flexible payment methods to suit all our customers – cash, credit card or account. As a business customer, we can offer you a tailored account package – this can achieve discounts which are on average 20% less than black cab rates. Management and financial reports are available, as well as online account management. A dedicated team member will keep you fully informed and ensure your business is always getting the best value for money.