What makes us different
The Chauffeur Group versus Other Chauffeur Firms
Reliable & Consistent Service: 50+ Mercedes ‘E’ Class cars; silver exterior, black leather interior.
Friendly & knowledgeable drivers trained in Health & Safety, Professional Etiquette and with DBS enhanced security vetting & exacting NDAs
Innovative systems & procedures with built in flexibility. 99.96% Customer Service & Punctuality success history to date
24hr Inter-Active Control Centre: dedicated & pro-active staff to help & advise you. ‘Front foot’ solution based communication (ref major flight delays, traffic incidents or weather issues)
Competitive fare rates, value for money focus, variety of payment options, no binding contracts
Big enough to cope with every eventuality, small enough to care!
The Chauffeur Group versus Mini-cab
To ensure our clients receive consistent service and quality standards, we have the following checking procedures in place.
Drivers are professionally trained
Enhanced security vetting (DBS checks)
Signed ‘Confidentiality Agreements’
Customer-centric approach with ‘Can Do’ attitude
Suited appearance, make the passenger feel special!
‘Health & Safety’ training plus ‘Contingency Planning’
Consistent car quality: silver Mercedes E Class
Reliable, Safe, Comfortable & Clean
Added Value: ‘Meet & Greet’ service
Quality ‘Systems & Procedures’, ‘Checks & Measures’
99.96% ‘Customer Service & Punctuality’ Success History to date
The Chauffeur Group versus Staff-Drive
‘Duty of Care’ to staff plus ‘Health & Safety’ issues concerning: staff driving when tired due to early start, late finish, possible jet lag, or having consumed alcohol (business lunch or on-board aircraft)
‘Back up’ contingency plan in the event of a breakdown en-route to airport
Up to date real time information regarding traffic hold-ups, weather related issues and flight delays
Saves you money versus high cost of parking at all UK Airports plus petrol expenditure
Time saving & greatly reduced stress levels